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The Chat by bFAN Sports & Royal Charleroi Sporting - 3rd episode

Today, in the 3rd episode, The Chat by bFAN Sports, we welcome Hugo, Digital Development Officer of the club Royal Charleroi S.C. He explains us why he chose the bFAN Sports solution for his club


How did you hear about bFAN Sports? (social networks, competition (other clubs), website, recommendation)
Today, in the 3rd episode, The Chat by bFAN Sports, we welcome Hugo, Digital Development Officer of the club Royal Charleroi S.C. He explains us why he chose the bFAN Sports solution for his club.

How did you hear about bFAN Sports? (social networks, competition (other clubs), website, recommendation)
It was really when I wanted to develop an application for the Sporting Charleroi that I started to download applications from other clubs. I looked a lot at what was being done in the French-speaking market, in other sports as well and in particular rugby. As a matter of fact, it was by looking at rugby clubs that I came across bFAN Sports. I realized that the apps looked alike, and I investigated to learn more about bFAN Sports, the parent company of all those apps. Later on, I contacted you to know more about the prices, the timing to release an app, etc.

Have you compared multiple solutions? If so, which ones?
We had contacts with other companies as well who work with some of our partners but we were really seduced by the bFAN Sports’ solution, and all the possibilities it could offer.

And why did you finally choose bFAN Sports? (Features, simplicity of implementation, ease of use, pricing)
What really convinced us was the timing at which the app could be available, 45 days is a very good selling argument. Being able to develop an application so quickly, while other people/companies needed several months of development. There was also the cost which played in our decision making, it is a top solution delivered quickly and the cost at which it is available is quite inexpensive compared to the total cost of developing such an application. And finally, to see that big clubs and many clubs across different sports such as rugby, hockey and basketball, had trusted you before us really eased our decision. In addition, when we saw that you were already working with the AS Monaco football club, we thought that the bFAN Sports solution was really trust worthy. Last but not the least, Benjamin managed to gradually convinced us.

After several weeks of use, what are the strengths of the bFAN Sports solution and how do you feel about your application?
We are really happy with the solution. The strong point really is its ease of use, I would say. It is very easy to use and implement. We can easily onboard our colleagues on this project, I have already trained several of my colleagues to the bFAN environment by showing them the bFAN back-office and it was a very smooth and easy thing to do. My colleagues quickly understood how the platform works and how to use it. This is really the main strong point, the ease of use.

What would you say to your Belgian colleagues to convince them to use the bFAN Sports solution?
I would tell them that it is a reliable and serious solution. The after-sales service is responsive. The platform is easy to use, the application can be delivered quickly. This is a great solution for launching an application. For clubs which do not want to spend large sums of money for the development of their own application, bFAN Sports is the best solution, I recommend it without hesitation.

What they says about us ?

The fan experience is at the heart of our marketing strategy: Providing qualitative content, offering gamification solutions to reward the loyalty of our fans, etc. We are delighted to work with bFAN, which solution meets all our expectations. Its backoffice is easy to use and the application has been well received by our fans

CSP Limoges
Marketing Manager

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Andrew s.
Sydney, Aus

The fan experience is at the heart of our marketing strategy: Providing qualitative content, offering gamification solutions to reward the loyalty of our fans, etc. We are delighted to work with bFAN, which solution meets all our expectations. Its backoffice is easy to use and the application has been well received by our fans

CSP Limoges
Marketing Manager

bFAN Sports is an excellent solution that meets our expectations and fully satisfies our fans. A real pleasure to work with their team. The functionalities are very advanced and bFAN Sports is very attentive to taking their solution even further in line with our expectations, I recommend it to all clubs

JL Bourg
Director of Marketing

bFAN solution allows us to develop new relationships with our supporters and to provide additional visibility to our partners and sponsors. The level of download is beyond our expectations and enables us to fill-up our CRM database

Section Paloise
Head of communication

Excellent product, team at the top. bFAN Sport allows us to offer an optimal digital experience to our fans.

RC Toulon
Marketing & Communication Director

We have now a genuine fan engagement and retention solution, even our partners play on the app

Elan Chalon
Digital & Communication Manager

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